Question 1

What are coins and how do they work?

Accepted Answer

Coins are our internal currency used to access premium AI models and features. Each advanced model has a different coin cost based on its computational requirements. You receive coins monthly with your subscription or can purchase additional coins as needed.

Question 2

What's the difference between free and paid plans?

Accepted Answer

Free plans include access to basic AI models with monthly usage limits. Paid plans unlock advanced models, higher usage limits, collaboration features, priority support, and additional tools like high-quality downloads and saved generations.

Question 3

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. You'll continue to have access to paid features until the end of your current billing period. No cancellation fees or long-term commitments required.

Question 4

Can I upgrade or downgrade my plan?

Accepted Answer

Absolutely! You can change your plan at any time. Upgrades take effect immediately, while downgrades take effect at the start of your next billing cycle. Any unused coins from your current plan will be carried over.

Question 5

How does collaboration work?

Accepted Answer

Collaboration is available on all paid plans. You can invite team members to your chats, set permissions (view/edit), and work together in real-time. Each collaborator needs their own account, but only the chat owner's plan determines available features.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards and debit cards. For Enterprise customers, we also offer invoice billing and bank transfers. International payments are not allowed yet - if you want to purchase, please contact us via email. All payments are processed securely through our payment partners.

Question 7

Do you offer refunds?

Accepted Answer

We offer a 14-day money-back guarantee for new subscribers. If you're not satisfied within the first 14 days, contact our support team for a full refund. Refunds for subsequent billing periods are evaluated on a case-by-case basis.

Simple, Transparent Pricing

Our Plans

Free

Junior

Creator

Pro

Enterprise

Frequently Asked Questions