← All help guides

Get help with email verification and account access.

  1. 1

    Use the same sign-in method

    If you registered with Google or another provider, use that same method to return to your account. For email sign-in, use the password reset option if needed.

  2. 2

    Verify your email

    Open the verification email and follow its link. Check spam if it does not arrive. The verification dialog displays any coin reward available for your account.

  3. 3

    Get help without signing in

    The support form is available even when you cannot access your account. Enter an email you can receive replies at. Never send your password, verification codes or full card details.

Contact support →

Still need help?

Describe your issue and provide a reply email. No sign-in required.

Contact support →